NAOT’S RETURN POLICY

  • Please test-drive your shoes indoors on a clean surface to make sure you love them before wearing outdoors.
  • Footwear must be sent back within 60 days from the date of purchase.
  • Footwear must be unworn and include the original useable shoebox.
  • Before sending any shoes back for a return or exchange, please contact the retail store you purchased the shoes from using the contact information on the bottom of the card included in your shipment.
  • Exchanges are free if you bring your shoes directly back to the store you purchased them from.  If you are shipping your shoes back to the store, you are responsible for the shipping charges for the return shipment.
  • If you think your shoes are defective, please call the retail store you purchased your shoes from for instructions.
  • We cannot reimburse any expedited shipping fees added to your original order.
  • Credits can take an additional 2–10 business days to post to your account, depending on your credit card.

Why is my shipment coming from this store?

WE SUPPORT YOUR LOCAL RETAILER

We understand the importance of showing support for small businesses. Locally owned businesses build strong communities by maintaining vibrant main streets, bringing neighbors together & recycling revenue back into the local economy. #SHOPSMALL





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